Shipping policy

Rabbit Hole Travel Bags
Shipping Policy

Effective Date: July 16, 2026

We know you're excited to receive your Rabbit Hole order, and we're committed to getting it to you as quickly as possible.

Shipping Locations
Rabbit Hole currently ships to addresses within the United States only. All orders are fulfilled from our fulfillment center in Salt Lake City, Utah.

Shipping Rates
Shipping charges are calculated at checkout based on your delivery address, package weight, and the shipping method you select. Available shipping options and rates will be displayed during checkout before you complete your purchase.

Shipping Methods
Rabbit Hole offers Standard Shipping on all orders. Expedited Shipping may also be available for select delivery locations and will be presented at checkout based on your shipping address. Available shipping methods and estimated delivery times will vary depending on your location.

Order Processing
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will begin processing on the next business day. During product launches, promotions, holidays, or periods of unusually high order volume, processing times may be slightly longer.

Shipping & Delivery
Once your order has shipped, delivery typically takes 2–7 business days, depending on your shipping destination and the carrier. Delivery times are estimates only and are not guaranteed.

Order Confirmation & Tracking
After placing your order, you'll receive an email confirming your purchase. Once your order ships, we'll send a second email with your tracking information so you can follow your package every step of the way.

Shipping Address Changes
Please review your shipping address carefully before completing your purchase.
If you need to update your shipping address, contact us immediately at hello@rabbitholetravelbags.com. If your order has not yet shipped, we'll do our best to update the address. Once an order has been shipped, we are unable to change the delivery address.

P.O. Boxes
At this time, we do not ship to P.O. Boxes. Please provide a physical street address when placing your order.

Out-of-Stock Items
If an item becomes unavailable after your order has been placed, we'll contact you as soon as possible.

You'll have the option to:

Wait for the item to become available
Select a replacement item (if applicable)
Receive a full refund
Lost or Delayed Packages

If your package appears to be lost or is experiencing an unusual shipping delay, please contact us at hello@rabbitholetravelbags.com.

We'll work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Questions?
If you have any questions about shipping or your order, we're happy to help.Email: hello@rabbitholetravelbags.com